Support
Product Support
GroPoint Bluetooth SDI-12 Datalogger Resources
Access to the GP Reader App and all BTDL documentation
GroPoint Pro Resources
Access to all support documentation for GP Pro
GroPoint Profile Probe Resources
Access to all support documentation for GPLP
GroPoint Display Unit Resources
Access to all support documentation for GP-DU
GroPoint Lite Resources
Access to all support documentation for GP Lite
Other GroPoint Support Resources
Access to software, GroPoint Air and other resources provided by RioT
Get Help
Phone support available 8am to 4pm PST (GMT-8:00). Call us at +1 250 412 6642
After-hours assistance via email. Click below to open a new support ticket. support@gropoint.com
Obtain an RMA
If you need to return a product to us for service, repair or a warranty claim, fill out a Return Materials Authorization request form. After processing, we will contact you with further instructions on how to prepare and ship your product(s) to us.
GroPoint Tutorials: Data Logger Setup
Step-by-Step Guide: Set Up the Data Logger and Connect a Sensor
Introduction to GroPoint Profile
A brief introduction to the GroPoint profile.
Help Videos
GroPoint Tutorials: Connect Multiple Sensors with Data Logger
Step-by-Step Guide: Configuring Multiple Sensors with the GPReader App and Data Logger
How to Install the GroPoint Profile
Here’s a detailed look at the process of installing a GroPoint Profile soil sensor. It’s not difficult (especially because there’s no excavation required) but we show you several tips and tricks for making your installation as smooth as possible so you can ensure you get high accuracy.
GroPoint Tutorials: Display Unit Setup
Step-by-Step Guide: Setting Up the Display Unit with a Sensor
Measuring Across the Entire Probe Length
In this video we discuss a unique aspect of the Gropoint Profile and how it contributes to greater accuracy by minimizing the effect of rocks, air pockets, and different soil horizons that are in the measurement area.